Technical Writer

Position #4143 DocumentationIsrael
Job description

Authoring, editing and maintaining high quality, well designed, highly technical documentation, aimed at customers who are engineers and developers. Writing is done mainly in Madcap Flare and occasionally in GitHub Pages (markdown). The job includes working in close cooperation with SMEs (product managers, quality assurance engineers, developers and support engineers). The deliverables include operational online help articles, installation and configuration guides, troubleshooting guide, development guides and API guides. The position also requires ongoing proofreading, editing, and formatting of content written by company employees.


  • Native English speaker (must!)
  • Attention to details (must!)
  • Technical education/experience (must!)
  • Basic knowledge of networking or cloud technology
  • Ability to follow HTML or Python code
  • At least 4 years of experience creating technical documentation intended for engineers and developers in the hi-tech industry
  • High level of SME interviewing skills
  • Ability to quickly and independently learn new technical information
  • Ability to turn complex technical information into content that is clear and easy to understand
  • Ability to apply Quali’s own writing standards using a company style guide
  • Ability to work with geographically distributed team members and developers


  • Instructional design skills
  • Experience in preparing video tutorials