Recreate customer environments quickly and easily

With CloudShell, teams gain self-service access to pre-configured environments, helping customer support and success teams accelerate training sessions and respond to customer issues quickly.

Why CloudShell for Training and Customer Support Teams?

DRAG & DROP NETWORK ENVIRONMENTS – WITHOUT CODING

Teams can assemble environments with common building blocks—in minutes, not months. Custom policies ensure your teams work within your standards without sacrificing speed or productivity.

SINGLE-CLICK, SELF-SERVICE ACCESS FOR TEAMS

Users gain secure, remote access to ready-to-use environments through an intuitive portal, from anywhere in the world, 24/7.

FULL LIFECYCLE ENVIRONMENT AUTOMATION

From automated network environment setup all the way to automated teardown—users get a true, cloud-like experience for heterogenous environments.

COMPLETE VISIBILITY TO OPTIMIZE UTILIZATION

With CloudShell, teams control resources used for training and support seamlessly with views and analytics into what resources are being utilized for what purpose—at the chassis, blade, and port levels. Optimize and prioritize activities without creating bottlenecks.

From Gartner Peer Insights

From Gartner Peer Insights

“…The Quali platform allowed us to design complex, feature-reach lab environments for demoing and training customers, partners, and users on our View product suite…Quali delivered all that while providing an out-of-the-box, slick user interface, which required little to no customization and provides excellent user experience to our users…”

How to Improve Customer Training and Support with CloudShell

To get the most out of CloudShell, we've compiled some of most common questions, articles, and topics from our Community. Check it out to learn more.

Yes! Quali supports heterogenous environments, from physical equipment in on-premise labs to remote and public cloud infrastructure. End users enjoy a seamless experience, regardless of the infrastructure.

Yes, reusing automation is always recommended. With out-of-the-box multi-domain and role support, it’s easy to use the same automation blueprints and building blocks while providing a tailored experience for support, training, validation, and development activities.